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Textbook Ordering Info




Important Dates

Textbook Information Availability:

  • In accordance with WA state law all textbook information will be available online 30 days prior to the beginning of each quarter/semester.

Textbook Returns:

  • Textbook refunds are allowed through the first 5 business days of each quarter/semester.

Textbook Rental Returns

  • Textbook Rental Returns are due the Friday of finals week.

Textbook Buyback

  • The Eagle Store offers textbook buyback during all open hours, except for the first week of each quarter. ** You will need your student ID **

Online Order Pick Up

  • Please allow 1-3 business days to process your order.
  • Once your order has been processed you will receive a 2nd email saying it’s ready to pick up.
  • To pick up your order please come to the Textbook Counter located near the back of the Eagle Store in the PUB.

Online Order Delivery

  • Please allow 1-3 business days to process your order.
  • Once your order has been processed you will receive a 2nd email saying it is ready to be shipped (it will typically ship within 1-2 business days of being processed).
  • Select standard shipping if you live in WA state or the greater Spokane area. You will receive regular UPS shipping items within 1-2 business days from the date it was shipped.
  • UPS 2nd Day Air is best for those who live out of state and need their items rushed.
  • PO Box deliveries will ship via USPS and will not include tracking information.
  • To request tracking information please call: 509.359.2549


Returns

  • Textbook refunds are allowed through the first 5 business days of each quarter/semester.
  • Textbook refunds are processed at the Textbook Counter located near the back of the Eagle Store in the PUB.
  • All textbooks must be returned in the same condition in which they were purchased ie; shrink-wrapped, all related materials included.
  • Access codes may only be returned if they are unopened/unscratched.
  • To return an in store purchase you must have your original receipt.
  • To return an online purchase please see the textbook counter and we will credit your original online transaction, please allow 3-5 business days for funds to process.



Contact Us

Textbook Phone: 509-359-2856

Textbook Questions: [email protected]


EWU Eagle Store

116 Pence Union Building

Cheney, WA 99004



EBOOK/ ALL INCLUSIVE


Ebook

  • To access your purchased eBook please go to www.ewu.redshelf.com and login using the profile information that you created during the checkout process.
  • For any questions concerning your eBook purchase please contact RedShelf at:


All Inclusive

  • If you are on our website and see that your course material says “All Inclusive”, please check your EWU email within 15 days prior to the start of the quarter.
  • If you search “welcome to all inclusive” you should find the email easily with all of the relevant information you will need.
  • If there are any physical all-inclusive materials for your course you may pick those up at the Eagle Store Textbook counter.
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